1. Refund Eligibility
Refunds apply only to services not fully rendered. If advisory services have been partially delivered, a prorated refund may be issued.
2. Non-Refundable Services
Customized financial plans and consultations cannot be refunded once delivered due to their tailored nature.
3. Refund Processing Time
Refund requests are reviewed within 7-10 business days, and approved refunds are processed via the original payment method.
4. Duplicate Payments
Accidental duplicate transactions will be fully refunded immediately.
5. Service Cancellations
Clients may cancel services before execution for a partial or full refund, depending on progress.
6. Dispute Resolution
Refund disputes will be evaluated on a case-by-case basis with fair resolution processes.
7. Service Failures
If technical issues disrupt service access, compensation or refunds may be provided.
8. Contact for Refunds
To request a refund, email info@wealthsphere.co.uk with proof of payment and service details.
Address: 100 Bishopsgate, London, EC2N 4AG, United Kingdom
Phone: +44 20 3984 0123
Email: info@wealthsphere.co.uk